Saturday, June 26, 2010

Verizon, best network & worst customer service

And once again they prove how true this is.
Michaela Brummund's husband, a marine, was killed in Afghanistan by an IED.

Following his death, the young widow decided to move home to Copperopolis, a small California town with a population of just over 2,000, in order to be closer to her family and grieve.

Verizon, however, does not offer cell phone service in the town. Brummund called the phone company to cancel her service, and they hit her with a $350 early termination fee for ending her contract before expired--despite Brummund "being a widow and Verizon not living up to its contractual obligations to provide actual cellphone coverage," as the Consumerist notes.
When it gets to the Supreme Court, Verizon will be exonerated.

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