Thursday, January 27, 2011

They never do this in "broad daylight"

The health insurance companies know perfectly well when they pull a shitty stunt, like the one they did to Ronald Flanagan.
His wife, Frances, had just been informed that due a typo on their November premium payment, their insurance had been canceled. She had swapped a 7 for a 9, sending Ceridian a check for $328.67, instead of $328.69.

The Flanagans said the insurer did little to notify them their coverage was about to be canceled. Their next statement listed the faulty November payment, but did not alert them that their insurance was canceled. Their December premium payment was accepted, they say.

"They never did a certified letter saying what could happen. They never made a phone call. As far as I'm concerned, they're looking for a way to drop you," Ronald Flanagan said.

After sending a letter to ABC in Denver on Tuesday defending its decision to drop the Flanagans, the company appeared to quickly change its mind on Wednesday, when officials at the Florida-based insurer reportedly called the Flanagans personally to let them know their coverage had been reinstated.
As soon as their stunts become public they backtrack faster than a speeding bullet. Health insurance should be out of bounds to private for profit companies. They are not honest enough to operate safely.

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